A Closer Look at Our Quality Control and Delivery Procedures
Team Safe Select upholds rigorous quality control procedures to ensure that the food you receive meets the highest standards. We know you want to serve nothing but the best for your family, so we're here to offer you peace of mind, knowing that you'll always get the palengke's very best delivered to you.
Our Palengke-Fresh Promise guarantees that all your orders arrive fresh upon delivery, else they'll be refunded. Here are some of the procedures we have to ensure that this promise is kept:
Early Morning Sourcing:
We know that the key to getting the freshest picks is in sourcing at the crack of dawn. Our dedicated team arrives at the market bright and early, allowing us to secure the first picks of the day. This timing is crucial for ensuring that you receive the freshest products available.
- Fruits: Being the first ones there allows us to hand-pick the crispiest and brightest pieces, ensuring you get the best of the day's arrivals.
- Veggies: Our team is able to select the most vibrant, freshly-harvested vegetables that came straight from various provinces.
- Seafood: We're able to select seafood that has just arrived from fisheries, freshly unloaded from the trucks. You’ll get the best picks of the day's catch.
- Meat: We get the best cuts from meat that has been freshly butchered.
This early morning sourcing sets the stage for our strict quality checks and the delivery of the finest, freshest products to your doorstep.
Strict Quality Checks
Our trained staff plays a crucial role in upholding our Palengke-Fresh Promise. We go the extra mile by conducting not one but two strict quality checks before carefully packing your orders for delivery. We take quality seriously and leave no room for compromise when it comes to your food.
- Fruits: We evaluate each fruit’s color, aroma, and firmness in order to pick out the best pieces for you. We also check for any blemishes, bruises, or imperfections. If you order a variety of fruits, we try our best to pick pieces at different stages of ripeness so that they don't all ripen at the same time.
- Veggies: Depending on the vegetable, we look for vibrant colors, crispness, firmness, proper texture, and the absence of wilting or discoloration. We want to ensure that the vegetables you receive are of the highest quality.
- Seafood: We carefully assess fish for clear eyes, shiny scales, and the natural aroma of the ocean. The fish are then cleaned, gutted, and descaled to prepare them for your cooking convenience. Shellfish are individually checked to have closed shells and handled with extra care to guarantee liveness.
- Meat: Our meat is freshly cut to order, ensuring that you receive fresh quality cuts, not pre-packaged or stocked items. We also check the firmness and color of the meat to make sure it meets our quality standards.
Weighing: We take note of the final weights of each item to ensure that you receive at least what you paid for, or sometimes even more. If there is any discrepancy in weight, no matter how small, we inform you and provide a refund. Every gram counts especially in terms of your trust, so we are committed to serving you with accurate quantities.
Proper packing and arrangement of products are crucial for preserving the freshness of your food. We take distinct approaches based on the category:
- Fruits: Soft fruits are carefully arranged to prevent them from getting squished by heavier items, ensuring that each piece arrives undamaged.
- Veggies: Vegetables are individually packaged to maintain their freshness and avoid getting mixed up or tangled, especially for delicate leafy greens. We want to ensure that your greens arrive as crisp and fresh as they were at the market.
Seafood and Meat: These are packed tightly to maintain freshness. We also include labels specifying the type of seafood or meat cut and its weight, for your extra convenience once you store it in the freezer. No more guessing which cut is which!
Using air-conditioned vehicles is another crucial step in our freshness protocol. Of course, we make sure that your orders are kept inside the car, never in the trunk. This helps the produce stay fresh during transit, especially on hot and humid days. Your food arrives at your doorstep just as fresh as it was when it left for dispatch.
- Fruits and Veggies: The air-conditioned delivery helps to keep your produce fresh and cool during transit, avoiding wilting or spoilage.
- Seafood, Meat, and Frozen Products: We take extra precautions for these items. Seafood, meat, and other frozen products are kept in styrofoam boxes with ice to ensure that they remain at the right temperature throughout the journey, no matter where their destination is.
Our Commitment to Your Family
These are just some of the protocols our dedicated staff practice daily to ensure the freshness of your food.
We understand that good food and good health start with the quality of the ingredients that go into your family's meals. We want to reiterate our Palengke-Fresh Promise - in case anything still slips through our strict processes and does not arrive fresh, then we'll refund it, no questions asked.
Our team is always working diligently behind the scenes to uphold our promise to you. Join thousands of suki's and trust Safe Select in providing nothing but the palengke’s best for your family.