Safe Select's Palengke-Fresh Promise

Here at Safe Select, we believe that keeping our valuable customers happy & satisfied is the key to maintaining a long-term relationship with them. Our service is here to offer you peace of mind, knowing that you can trust us to deliver high-quality, fresh food for your family. We promise to serve you with the gold standard of freshness every time.

Your orders are covered by our Palengke-Fresh Promise, which means that all of your food is guaranteed to arrive fresh upon delivery. And if it doesn't, then we'll refund it, no questions asked.

We ensure freshness through a number of procedures, including on-demand sourcing of products, strict quality checking and weighing, careful packaging & handling, and air-conditioned delivery. Read more on our rigorous Quality Control and Delivery Procedures here.

     

    If for any reason, you are not satisfied with the quality of any of the products delivered, then we would be happy to refund anything that does not meet your standards without a fuss.

    Our no-questions-asked guarantee applies within the day of delivery. Due to the fresh nature of our products, any refund claims made after the day of delivery will be subject to our discretion. So please check your items once they arrive! Don't worry though, our team will still do our best to accommodate you.

    Refunds may be processed through a credit voucher which you can use for future orders, or a direct refund via BDO, BPI, or GCash. Please allow us 3 days to process the refund.

     

    If you would like to make a refund claim, please send us a photo of the item through any of the following: